Since the opening of Revolution Wigan, Radius Security has delivered an excellent and outstanding service. I feel their commitment to delivering the highest standard of professional Door Supervisors is exemplary.
I have witnessed first hand, the training, time and effort that they invest into the company and its employees, to ensure that all staff employed by them are of the highest quality and fully trained.
The Door Supervisors carry out their role with the utmost professionalism and their desire to operate and maintain a safe, secure and welcoming environment for all customers is of paramount importance, which is reassuring and also comforting for a Manager.
The communication structure throughout the company is first class and whoever you speak to; you will find them approachable, knowledgeable and also friendly, therefore making any queries or questions you may have, easy to answer and quick to resolve.
Chris Coutanche
General Manager
Revolution Wigan
Radius were given a clear, concise, realistic brief prior to the launch of Halo, which I have to say, they followed to the letter. Warrington is a notoriously difficult town to trade in, plus we were launching a 1700 capacity club, which had effectively been closed for 3 years, in a town where the next biggest venue is 400 capacity.
It was a critical part of the strategy that we had a professional and flexible security provider that could work alongside us on this project to ensure we left nothing to chance. Radius have worked closely with us and the local authorities to ensure that we set the bar and raise the standards of the security provision in the town by leading example.
Paul Cowen
General Manager
Halo, Warrington
We have used Radius as our door team for over five months, and I would like to take this opportunity to place on record my appreciation of the service supplied.
We have had a consistent team in this period, who understand my requirements and expectations, and the service they’ve supplied has been excellent. They’re always punctual, polite, well presented and handle all situations in a professional manner.
We receive regular contacts with both Area and Operations Managers and they’re always willing to assist with any issues that arise.
In conclusion, I have used numerous companies in my time in this industry, but the service I get from Radius is exemplary, they’re a thoroughly professional organisation who understand the needs of the site and are willing to listen and work together to ensure that my customers and staff have an enjoyable time in a safe environment.
I am happy to recommend Radius Security (UK) Ltd to all.
Russell Brooks
General Manager
Hog’s Head, Didsbury
I have worked in and around nightclubs and bars for over 15 years now and I was introduced to Radius when I took over as the DPS of my current venue in January 2009.
Over the time since my arrival I have been thoroughly impressed by the approach and the professionalism of the company from the Managing Director down to the staff themselves. The organisational skills within the company, I believe is second to none. The approach taken towards the importance of the license and the safety of that license has been as much impressive as it has been refreshing. I know of the close links with the Police and Licensing that Radius prides itself on and I believe that this puts them in good stead for any role that they are put forward for.
The manner in which they maintain the lines of communication to the venues and the manner in which problems are resolved has given not only myself but my staff a great deal of confidence towards the whole company to provide a service which everyone is happy with and everyone can work with on a night to night basis.
I would have no hesitation in recommending Radius Security as I believe they provide an excellent, thoughtful, professional and organised service to the benefit of the venue, the police and the longevity of the licence.
Matt Wass
General Manager
Bar Rogue and Bar Wave
www.bar-rogue.co.uk
As we take our business very seriously and are constantly looking to improve our service and quality, we obtain regular customer satisfaction reports to monitor quality and performance.
To date we have a 96% positive feedback from our clients telling us that they have no hesitation in recommending our services.
Radius Security’s training program for door Supervisors to achieve the NVQ level 2 in ‘Proving Security Services’, is continuing with about half of our staff having already completed and passed.
Read More >>As part of the companies re-branding, Radius Security are in the process of achieving this important and much sought after accreditation.
Read More >>Crime stoppers has teamed up with the Security Industry Authority (SIA)
Read More >>The first stage of the Radius Security rebranding exercise is underway.
Read More >>
Radius Security UK cover a wide range of areas throughout the North West - Click here to view map >
Interested in becoming a door supervisor? Take a look at our comprehensive training packages - Click here >
